Privacy policy

Green Van Lines Inc. (“Green Van Lines”, “we”) is a moving company at 4310 McEwen Rd, Farmers Branch, TX 75244. This policy covers greenvanlines.com and the messages we send you.

Information you give us: your name, email address, phone number, the addresses you are moving from and to, your move date, home size, the inventory you list, and any photos or video you send for an estimate.

Information collected automatically: the pages you visit and how you arrived (for example the search or ad link you clicked), stored in your browser so we know which page or campaign led to your request. Our hosting provider also keeps standard technical logs such as IP address and browser type.

To prepare estimates, schedule surveys and moves, carry out and support your move, answer your questions, send the messages you asked for, keep the records the law requires of a moving company, and improve our website. If you agree to marketing messages, we may also send you occasional offers, and you can opt out at any time.

We do not sell your personal information. We share it only with service providers that help us run the business (our moving-management software, website hosting, email and text-message delivery), under obligations to protect it; with crews and partners who perform your move; and when the law requires it.

Text messaging. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not shared with any third party, except the providers that deliver the messages for us.

Program. Green Van Lines sends text messages about moving quotes and estimates, survey and move-day scheduling, reminders, updates on your move, replies to your questions and, if you agree to them, occasional offers.

Consent. You opt in by ticking the text-message consent box on our website chat or by asking us to text you. Consent to receive texts is not a condition of any purchase.

Frequency and cost. Message frequency varies with your move. Message and data rates may apply.

Opting out and help. Reply STOP to any message to stop receiving texts; we will send one confirmation and then no more. Reply HELP for help, or email [email protected] or call (469) 429-0336.

Carriers are not liable for delayed or undelivered messages.

We keep move records for as long as we need them to provide the service and to meet legal, tax and claims-handling obligations, then delete or anonymize them.

You can ask to see, correct or delete your information, or stop marketing emails and texts at any time. Email [email protected] or call (469) 429-0336 and we will respond.

Our website and services are not directed to children under 13, and we do not knowingly collect their information.

If we change this policy, we will post the new version on this page with a new effective date.